Manage Email Restrictions
The Email Restrictions feature provides administrators with precise control over which domains and email addresses can participate in case communications. This functionality allows organizations to maintain security and communication standards while still enabling case creation from restricted sources. It's particularly useful for managing internal communications and controlling access to case teams while maintaining appropriate documentation. It has 4 settings:
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Prevent Email Looping
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Blacklist Domains and Emails
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Exclude Domains and Emails
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Account Approved Domains and Emails
